Contact us.
Find the perfect getaway tailored to your travel style.
FAQs
Effortless Travel, Unforgettable Memories .
What does Ijoba Travels do?
Ijoba Travels curates unique travel experiences, from local getaways to international adventures, designed to help you create timeless memories. We handle the details so you can focus on enjoying the journey.
How do I book a trip with Ijoba Travels?
You can book directly through our website, by sending us a message on Instagram/TikTok (@ijoba.travel), or by contacting our customer service team via email or phone. Once you confirm, we’ll guide you through the payment and trip preparation process.
Do you organize group trips or private tours?
Yes! We offer both. You can join one of our group tours for a fun, community-driven experience, or request a tailor-made private package curated just for you (solo, couple, family, groups or corporate).
What is included in the travel packages?
Our packages usually cover accommodation, activities, and logistics (such as airport transfers and local transportation). Specific inclusions vary depending on the package, and full details are provided before booking.
Do you help with visas and travel documentation?
Yes. We provide guidance and, where possible, assist with visa applications, travel insurance, and other necessary documents. However, final visa approval is at the discretion of the issuing embassy.
What happens if I need to cancel my trip?
We understand that plans can change. Each trip has a cancellation and refund policy, which we share before booking. Refund amounts depend on the timing of cancellation and the policies of our travel partners (airlines, hotels, etc.).
Can I customize my travel experience?
Absolutely! We love helping travelers design personalized itineraries that match their interests, budgets, and timelines. Just let us know your preferences.
Can I pay in installments?
Yes. You can secure your booking with an initial deposit, and the balance may be paid in agreed installments before the final payment deadline.
How safe are your trips?
Your safety is our priority. We partner with trusted service providers, follow local regulations, and keep you updated with travel advisories. We also recommend travel insurance for extra peace of mind.
How do I stay updated on upcoming trips?
Follow us on Instagram/TikTok @ijoba.travel and subscribe to our newsletter to get first-hand updates on new tours, discounts, and travel tips.
Why choose Ijoba Travels?
Because we don’t just sell trips, we curate experiences that become timeless memories. With us, every journey is carefully designed to be exciting, stress-free, and unforgettable.